Frequently Asked Questions

How do I know which size to purchase?

Each of our products have their own unique size charts. Additionally, you may visit our Measurement Guide page to determine which areas of your body you need to measure for accurate sizing for each of our products.

Can I purchase BAD® clothing from a retail location?

Currently we only sell BAD® clothing online. However, we are looking to move into retail distribution channels in the near future. Keep a look out on our social media channels and through our e-newsletter for updates.

  • If you are a retailer wanting to carry BAD® Workwear, please contact us.

Do you ship worldwide?

No, we only ship to Canada and the US. For International shipping please visit  

Why are the Women's Workwear sizes different from North American sizing?

BAD® is an Australian-owned company and therefore the posted sizing on each physical item is Australian. The team at BAD® North America has taken the time to ensure that each product on the website is clearly labelled with the North American sizing comparable.

How do I start my warranty claim?

While we hope this does not happen to you, if you do require a warranty claim please visit our Warranty Policy page here.

How do I start my exchange/return request?

To begin a return/exchange request, please visit our Return & Exchange Policy page here.

What methods of payment do you accept?

VISA® | MasterCard® | Google Pay® | Apple Pay®

What currency will I be charged in?

Pricing and fees are in US Dollars (USD). 

How should I take care of the products I just bought from you?

To ensure that your products last you for as long as possible, please be sure to visit our Product Care page here.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us